Third-Party Evaluation

ACFL is ranked 2nd (among 18 NBFC-MFI) in the MFIN’s Third Party Evaluation of Customer Service Index for the year 2018-19; this recognizes a very ‘high’ level of the company’s focus on customer service and borrower protection.

Responsible Lender

Adi Chitragupta Finance Limited is recognized as a Responsible Lender in micro-credit with a CRL score of 97% for Q4 FY 20 jointly by MFIN, Sa-Dhan & FIDC. The Responsible Lender certificate is issued for lenders who have CRL Score for the quarter  >= 90%